TrioRise Coachwell Privacy Policy Welcome to TrioRise Coachwell (“TrioRise,” “we,” “our,” or “us”). Your privacy is fundamental to our mission of providing a safe, secure, and supportive environment for personal growth, journaling, coaching, and self-reflection. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our mobile application, website, and related services (“Services”). By creating an account or using our Services, you agree to the practices described in this Privacy Policy. 1. Information We Collect Depending on how you use the Services, we may collect the following information. A. Account Information • Full name • Email address • Password (encrypted) • Profile photograph (optional) • Time zone • Language preference B. Journal Information You voluntarily provide information when you: • Write journal entries • Create gratitude journals • Track moods • Record reflections • Save affirmations • Create goals • Complete coaching exercises Journal entries may contain sensitive personal information that you choose to provide. C. Voice Journals If you enable voice journaling, we may process: • Audio recordings • Speech-to-text transcripts • Voice journal summaries Voice recordings are only retained if you choose to save them. D. AI Conversations When you interact with the AI Coach, we process: • Prompts • Questions • Journal context you choose to share • AI conversation history • Generated coaching responses These conversations help provide personalized coaching and journaling experiences. E. Wellness Information You may optionally provide: • Mood tracking • Daily habits • Goals • Productivity information • Wellness reflections • Personal development progress Providing this information is entirely optional. F. Device Information We automatically collect limited technical information including: • Device model • Operating system • App version • IP address • Language settings • Time zone • Crash reports • Diagnostic information • Usage analytics 2. How We Use Your Information We use your information to: • Create and manage your account • Save journal entries • Synchronize your data across devices • Generate AI coaching responses • Personalize coaching suggestions • Improve the Services • Respond to customer support requests • Maintain security • Detect fraud or abuse • Comply with legal obligations • Analyze application performance We do not use your journal entries for advertising purposes. 3. Artificial Intelligence TrioRise Coachwell uses artificial intelligence to: • Respond to journal entries • Generate reflective questions • Assist with goal planning • Summarize journal sessions • Identify recurring themes • Support self-reflection AI-generated content is provided for informational and educational purposes only. The AI: • Does not diagnose medical conditions. • Does not provide therapy. • Does not replace licensed healthcare professionals. • May occasionally generate inaccurate or incomplete responses. Users should independently evaluate AI-generated information. 4. Legal Basis for Processing (GDPR) Where applicable, we process personal data based on one or more of the following legal grounds: • Your consent • Performance of our contract with you • Compliance with legal obligations • Our legitimate interests in operating and improving the Services You may withdraw your consent at any time where processing is based on consent. 5. How We Share Information We do not sell your personal information. We may share information only with trusted service providers that help us operate the Services, such as: • Cloud hosting providers • Authentication providers • AI service providers • Payment processors • Analytics providers • Customer support platforms These providers may access your information only to perform services on our behalf and are contractually required to protect it. We may also disclose information when required by law or to protect the rights, safety, and security of our users or the public. 6. Google Play User Data Compliance In accordance with the Google Play User Data Policy: • We collect only the information necessary to provide the requested Services. • We do not sell personal information. • We request only permissions required for app functionality. • Users control what personal information they provide. • Data is transmitted using secure encrypted connections where appropriate. • Users may request deletion of their account and associated data. If permissions such as microphone, notifications, or storage are requested, they are used solely for the features you choose to enable. 7. Data Security We use reasonable administrative, technical, and organizational safeguards, including: • Encryption of data in transit • Secure authentication • Access controls • Security monitoring • Regular software updates • Limited employee access based on business need No system can guarantee absolute security; however, we continuously work to protect your information. 8. Data Retention We retain your information only as long as necessary to: • Provide the Services • Maintain your account • Comply with legal obligations • Resolve disputes • Enforce our agreements When information is no longer required, it is deleted or anonymized where reasonably practicable. 9. Your Privacy Rights Depending on your location, you may have the right to: • Access your personal information • Correct inaccurate information • Delete your information • Download your data • Restrict certain processing • Object to certain processing • Withdraw consent where applicable You may exercise these rights by contacting us using the information below. 10. California Privacy Rights (CCPA/CPRA) California residents may have the right to: • Know what personal information we collect • Request deletion of personal information • Request correction of inaccurate information • Receive a copy of personal information • Limit the use of certain sensitive personal information where applicable • Not be discriminated against for exercising privacy rights TrioRise Coachwell does not sell or share personal information for cross-context behavioral advertising. 11. International Data Transfers If you access the Services from outside the country where our servers are located, your information may be transferred to and processed in other countries with different data protection laws. Where required, we implement appropriate safeguards for international transfers. 12. Children’s Privacy Our Services are intended for individuals aged 13 years or older (or the minimum age required by applicable law). We do not knowingly collect personal information from children without appropriate authorization. If we become aware that we have collected such information improperly, we will take reasonable steps to delete it. 13. Third-Party Services Our Services may integrate with trusted providers for: • Authentication • Cloud storage • AI processing • Analytics • Push notifications • Payment processing Each provider maintains its own privacy practices. 14. Medical and Mental Health Disclaimer TrioRise Coachwell is a personal development and life coaching platform. It is not a medical device, psychotherapy service, crisis intervention service, or mental health treatment provider. Nothing within the Services should be interpreted as medical, psychiatric, psychological, or clinical advice. If you believe you are experiencing a medical emergency or mental health crisis, contact your local emergency services or a qualified healthcare professional immediately. 15. Account Deletion You may delete your account at any time through the application settings or by contacting us. Upon verification of your request, we will delete or anonymize your personal information, except where retention is required by law. 16. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When material changes are made, we will revise the “Last Updated” date and provide notice through the application or website where appropriate. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy. 17. Contact Us For questions, privacy requests, or concerns, please contact: 
• TrioRise Coachwell 
Email: mrgj@mrgjcom.com
Website: https://triorisecoachwell.com 
Google Play Data Safety Summary The app may collect: • Account information • User-generated content (journal entries) • Voice recordings (optional) • Wellness and mood tracking information (optional) • App activity • Device information • Diagnostics The app: • Uses encrypted transmission where appropriate. • Allows users to request deletion of their data. • Does not sell personal information. • Collects only the information necessary to provide requested features. By using TrioRise Coachwell, you acknowledge that you have read and understood this Privacy Policy